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FREQUENTLY ASKED QUESTIONS
PRODUCTION TIME: Normal production time is 7-10
working days. Production time begins upon receipt of a signed contract
along with approved camera ready artwork.
RUSH SERVICE: Rush service is available. We
have suppliers that offer a 24 hour, 3 day and 5 day turn around time.
Let your us know what your required in hands date
and they will find an item to meet your required date.
A rush charge may apply.
LESS THEN MINIMUM: In most cases you can purchase
1/2 of the lowest quantity shown. A less then minimum charge will
apply.
SHIPPING: Our standard method of shipping is UPS
Ground or FEDEX Ground. Split shipments are charged $ 8.00 per address.
NEW ACCOUNTS: A deposit of 50% of the total contract
price may be required for a new customer. New accounts can establish
terms once a completed credit application has been submitted.
IMPRINTING: Prices include imprinting one-color,
one location unless otherwise noted. A one time screen charge or
set up charge my apply.
ARTWORK: We have two artists on staff who will be
glad to prepare scaled camera ready artwork for your order. A charge of $ 15.00 per
half hour will appear on the final customer invoice.
If the customer elects to provide artwork, you must check with us for artwork specifications.
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